1.1 Course Overview

Course title:
Hearing Officer Training for Child Nutrition Training Programs

Course ID:

3 hours

Course description:
The Hearing Officer training course responds to USDA’s recommendation to train all administrative review (Hearing) officers on appeal processes for the CACFP.  For agencies not able to provide direct training, this course will assist with training hearing officers through testimony or documents submitted for review.

This course is self-paced, not instructor led.

Access to the Internet and a valid email address.

This course requires no face-to-face classroom instruction. Lessons will be available via the course web site. You will complete the course lessons whenever it is most convenient for you. You may work on lessons at any time of the day or night on any day of the week. This course is estimated to take 3 hours to complete. The course web site will track the completion of each lesson and assignment. You will be able to exit the course without completing it and pick up where you left off at any time.

Learning objectives:

  • Identify the infractions that apply to sponsoring organizations
  • Recognize actions that are subject to the various types of appeals
  • Understand the training options available for the Administrative Review official
  • Application Denials
  • Proposed Termination and Disqualification
  • Suspension
  • Start-up/expansion funds
  • Advance denial or recovery of advances
  • Claim denial or claim deadline exceptions
  • Overpayment demand
  • Budget denial
  • Identify unique appeal actions
  • Administrative Review official’s role
  • Appeal hearings
  • Documentation reviews
  • Suspension hearings
  • Abbreviated hearings
  • Review of Documentation in lieu of a Hearing
  • Administrative Reviews
  • Outcomes
  • Alternate Ways to Train
  • Understand how to request an appeal
  • Identify the role of the ARO in the review of records and making the determination
  • Recall the timeline for the appeal process
  • Summarize what to expect if you are terminated

Means of developing competencies:

  • Online presentations with voice narration and interactivity Workbook that complements online course content
  • Online resources available through internet links
  • Downloadable resources
  • Quizzes

Course completion requirements:
In order to complete this course successfully, you must complete all of the course assignments and score an 80% or higher on the final examination.

Click to view the workbook (Google Doc)

If you choose to print the workbook it can serve as a good way to take notes with pen or pencil while viewing the presentations in each lesson.